KUCHING: Being a ‘hybrid hotel’ has helped both Grand Margherita Hotel and Riverside Majestic Hotel — Astana Wing to generate revenue despite being one of the quarantine centres here.

The hotels’ general manager, Patrick Lau stated that the hotels continue to serve diners and open as meeting venues even though they are serving Persons Under Surveillance (PUS) in their hotel.

“I thank God that the State Disaster Management Committee (SDMC) approved our hotels to be a hybrid hotel. The way we do it is by having the PUS enter via a separate entrance while guests who come to our food and beverage (F&B) outlets or for our meeting venues will come in from a separate entrance.

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Thriving as hybrid hotels